1. INTRODUCTION
Welcome to the Privacy Policy of GAME WONDER LIMITED ("GAME WONDER," "we," "us," or "our"). Thank you for using our games, website, and related services.
This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you access or use our games, official website, and any related services (collectively, the "Service").
By accessing or using the Service, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy, please discontinue your use of the Service.
We may revise this Privacy Policy from time to time. When we do, we will update the Effective Date above and publish the revised version on our website or within the Service.
2. DATA CONTROLLER & CONTACT INFORMATION
The data controller responsible for your personal information is:
GAME WONDER LIMITED
Email: [email protected]
Address:
FLAT/RM 511, 5/F, MING SANG INDUSTRIAL BUILDING
19-21 HING YIP ST
KWUN TONG, KL
Hong Kong
If you have any questions regarding this Privacy Policy or our data processing practices, please contact us using the information above.
3. INFORMATION WE COLLECT
We collect information that you voluntarily provide as well as information collected automatically when you use the Service.
3.1 Information You Provide
- Name (where applicable)
- Email address
- Username or player nickname
- Customer support communications
- Account information (if applicable)
- Information submitted through surveys, promotions, contests, or events
3.2 Information Collected Automatically
- Device information, including device model, operating system, language, and device identifiers
- IP address
- Gameplay information
- Usage statistics
- Advertising identifiers (where applicable)
- Crash reports and diagnostic information
- Log information and technical data necessary to operate the Service
3.3 Information from Third Parties
Where necessary to operate the Service, we may receive limited information from trusted third-party service providers, including platform operators such as Apple App Store and Google Play, analytics providers, payment service providers, or other authorized business partners.
4. PURPOSE AND LEGAL BASIS FOR PROCESSING
We process your personal information for the following purposes:
4.1 To Provide the Service (Performance of a Contract)
- Create and manage player accounts
- Deliver gameplay features
- Process in-game services
- Respond to customer support requests
- Maintain game functionality
4.2 Legitimate Interests
- Improve and optimize the Service
- Analyze game performance and user engagement
- Detect, prevent, and investigate fraud, abuse, or unauthorized activities
- Maintain network and system security
- Develop new features and improve user experience
4.3 Consent (Where Applicable)
Where required by applicable law, we process certain information based on your consent, including:
- Personalized advertising (where available)
- Marketing communications
- Optional location-based features
You may withdraw your consent at any time through your device settings, in-app settings, or by contacting us.
5. HOW WE SHARE YOUR INFORMATION
We do not sell your personal information.
We may share information with:
- Service providers that assist with hosting, cloud infrastructure, analytics, customer support, payment processing, and technical operations
- Advertising and attribution partners (where applicable)
- Platform providers such as Apple App Store and Google Play
- Legal authorities when required by applicable law
- Other users only through game features that you choose to use
All third-party service providers are required to process personal information only for authorized purposes and to maintain appropriate security measures.
6. INTERNATIONAL DATA TRANSFERS
Because our Service may be available to users worldwide, your personal information may be transferred to and processed in countries or regions outside your country or region of residence.
Where required by applicable law, we implement appropriate safeguards, including Standard Contractual Clauses (SCCs) or other legally recognized transfer mechanisms.
7. DATA RETENTION
We retain personal information only for as long as reasonably necessary to:
- Provide and maintain the Service
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
- Protect our legitimate business interests
When personal information is no longer required, it will be securely deleted, anonymized, or otherwise disposed of in accordance with applicable laws.
8. YOUR RIGHTS
Depending on your location and applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
- Request data portability where applicable
To exercise any of these rights, please contact us at:
[email protected]
9. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar technologies to:
- Maintain website functionality
- Analyze website and game usage
- Improve user experience
- Measure advertising effectiveness (where applicable)
- Help protect against fraud and abuse
You may manage or disable cookies through your browser settings. However, certain features of the Service may not function properly if cookies are disabled.
10. DATA SECURITY
We implement commercially reasonable administrative, technical, physical, and organizational safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
11. CHILDREN'S PRIVACY
The Service is not directed to children under the age of 13, or any higher minimum age required under applicable law.
We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate parental or guardian consent, we will promptly delete such information in accordance with applicable law.
12. THIRD-PARTY SERVICES
Our Service may integrate or interact with third-party services, including:
- Analytics providers
- Advertising networks
- Cloud hosting providers
- Platform providers such as Apple App Store and Google Play
- Payment service providers
- Customer support tools
These third-party services operate under their own privacy policies, and we encourage users to review those policies before using such services.
13. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes in our business practices, technologies, legal requirements, or other operational reasons.
Any revised version will become effective upon posting on our website or within the Service. The Effective Date at the top of this Privacy Policy will be updated accordingly. Your continued use of the Service following the publication of changes constitutes your acceptance of the updated Privacy Policy.
GAME WONDER LIMITED
Email: [email protected]
Address: FLAT/RM 511, 5/F, MING SANG INDUSTRIAL BUILDING, 19-21 HING YIP ST, KWUN TONG, KL